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Experience Link to heading

Software Engineer II - CallPotential/Storable - 12/2022 to present Link to heading

Initially, I contributed to the company’s first AI Agent project, leveraging LLM technology to enable real-time voice interactions using Twilio, text-to-speech, and speech-to-text. This C#-based effort, guided by Domain Driven Design, focused on prompt engineering and user intent configurations.

After the AI project transitioned to another department post-acquisition by Storable, my focus shifted to back-end architecture and modernization. I now work extensively with MySQL, Liquibase, and legacy PHP services, while also building new Nest.js services aligned with our evolving architectural standards.

Lead Software Engineer - Smart Sales and Lease - 02/2015 to 12/2022 Link to heading

  • Transitioned from Software Engineer to IT Department Head. I reduced IT costs by 65% through migration to AWS cloud technologies.
  • Led design and development of key systems including Call Center, CRM, Customer and B2B Portals significantly improving operational workflows.
  • Managed a development team to create ‘Daily Stream’, a web-based screen capture employee monitoring system using WebRTC, Node.js, and AWS.
  • Oversaw all technology decisions, employee hiring, and budgeting, streamlining department operations and fostering a culture of innovation.

Full Stack Developer and IT Consultant - 09/2005 to 03/2018 Link to heading

During my time as a freelance programmer, I began by creating simple static websites using HTML, CSS, and JavaScript for local clients. As my skillset evolved, I moved into developing PHP-backed sites and building custom WordPress plugins, enhancing site functionality and overall performance. Over time, I specialized in implementing secure communication systems and designing custom CRM solutions using PHP and JavaScript, providing highly tailored software solutions for a variety of clients, including Smart Sales and Lease, Tier3 Services, Accolade Support, Timesheet Mobile, and Advanced Health. I also worked extensively on platforms such as Upwork, broadening my client base and honing my expertise across diverse project requirements.